Skip to navigation Skip to content

Will I be notified when my order is dispatched?

Yes, we will notify you by email when your order is dispatched. Please keep an eye out for our dispatch email in your inbox, and check your junk mail just in case an over-zealous spam filter is at work.

If you have not received a dispatch email, it may simply be that we’ve not yet dispatched your order. Read our where is my order article, or get in touch with our team via email or live chat and we’ll be happy to help. 

Was this article helpful?


Related FAQs

Can't find what you're looking for?

Sales & Product Advice Team

Need advice or help with a new order? Our sales team are here to help.

Email Sales

Opening Hours
Mon & Tuesday: 8.30am-5pm
Wednesday - Saturday: Closed

Customer Service Team

Need help with an existing order? Our customer service team are on hand to help with any queries or issues.

Email Customer Service

Opening Hours
Mon & Tuesday: 8.30am-5pm
Wednesday - Saturday: Closed

Our buying guides will help you choose your new bathroom with confidence.

View Buying Guides

Our bathroom design guides cover everything from modern & traditional styles to choosing the correct finishes and fun storage ideas.

View Interior Guides

We’ll take you through all the vital knowledge required to complete the job yourself.

View How To Guides

Rated as "Excellent"

All of our reviews are verified via independent review site Trustpilot, so you can be assured every comment is from a real customer and their feedback is genuine.

We can plan & design your dream bathroom

Our expert bathroom designers can help you create your perfect space using 3D design software and photorealistic visuals.

Book a free phone consultation

If you're not sure how to begin your new bathroom journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.

Product Care Information

Check out our Product Care Hub, with handy guides on how to look after your stuff including the best cleaning methods and materials. 

Back to top